Companionship / Supported Living


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What is Companionship Care and Support?

 Companionship - 'A feeling of fellowship or friendship'


For most of us, as the morning sun breaks through the grey clouds and the sky changes to blue, our thoughts and dreams of the spring and the summer start to come true... days out with family and our friends are normality to most of the population...


But spare a thought for the 3.6 million individuals in the UK that live alone and are completely isolated week after week and another 1.9 million people often feel ignored or invisible.

Social isolation doesn't choose a specific victim. People of all ages and backgrounds can become subject to the darkness that comes alongside social isolation. This can be for many reasons, including a lack of accessibility, mobility or confidence, as well as illnesses, disability or poor mental health. The list is, unfortunately, endless...

Surprisingly, 60% of younger people also report that they suffer with loneliness at some time. Again, loneliness and social isolation is not specific to any person, age or group. – Loneliness is indiscriminate in its effect.

In most cases, individuals who suffer with loneliness or social isolation often find it difficult to admit that they need support as they feel they are a nuisance to their family and friends by making, what they believe to be, selfish demands. On the other hand, families of these individuals can find it difficult to create a balance between their everyday family life and work responsibilities, and finding time to support and provide company for their loved ones.


Now, this is where we come in. At Red Jacket Companionship and Care we provide a tailored companionship. A befriending service for anyone in need of a social acquaintance. This isn't domiciliary care, this is a very (informal if need be) sensitive approach to create a new lease of life for individuals, to enable them to approach the world with a new set of eyes, with a companion supporting them every step of the way.

At Red Jacket, we believe it's a human right for an individual to enjoy the companionship of another person, whatever the situation.


These are (but not limited to) a few reasons to why an individual may require our services:

• Elderly - some may find it harder to socialise/get out
• Loss of a loved one
• Isolation through mental illness
• Following a divorce
• Physical Disability/Injury
• An illness
• Relocation to a new area


Whatever the cause for loneliness may be, in extreme cases, it can be detrimental to your physical and mental health and ultimately your overall wellbeing and independence.




There is a BIG difference between traditional care and CompanionshipThere are a multitude of care agencies in the region that do a magnificent job of providing personal care services to those that need it. There is an army of carers that deliver an invaluable service and they are considered angels for what they do each day, assisting with the physical needs of their clients. But, often, due to their tight time restraints and the ever-growing workload, they find it very difficult to give that little extra time some clients need and desire, which can make all the difference.


"Most of the time clients just need to talk and share their memories, to feel heard and visible once more."


Red Jacket are here to increase the social awareness of our clients and thereafter increasing their ability to regain independence, thus releasing the pressure on families whilst also being in a stronger position to monitor the mental and physical wellbeing of loved ones.

That is why we offer a unique companionship service to our clients. Our services can either take over from a traditional care service agency (for those individuals that do not require assistance with personal care) or by providing daily support, alongside an individual's usual care, with the social and community awareness wellbeing side of their needs.

*Each client receives a MINIUMUM of a two-hour dedicated visit, tailored to their individual daily/weekly requirements (The two-hour minimum is due to our personal belief that an hour is nowhere near long enough to make a difference to an individual's day).



A Quick Overview of our Companion Selection Process:

The first step taken is a meeting with the client to discuss their individual needs and requirements.
After which, one of our experienced and dedicated Client Support Officers will then select a companion they believe meets the client's criteria.
The companion would then attend an informal meeting with the client to ensure that both the client and companion are a good match.


"Opposites attract" – we have proven this to be the case on numerous occasions.


We have a range of clients that this seems to match, our most recent, a client and companion that have 68 plus years between them and enjoy learning about each other's generations. They have created a strong bond together and it is incredible to see the generation gap broken down into laughter.


Ultimately, the client has the last word on their companion choice.


After all, we're all different and want different things from a friend:

• Perhaps you'd like someone to just sit and chat to.
• Maybe you'd like someone to accompany you to the shops and have a coffee.
• Someone to go to a show or movie with.
• Someone to visit old friends or to have a meal with.
• Maybe some help with your housework, gardening or home management.
• Someone to attend a sporting event with.
• Someone to accompany you with a hospital appointment.
• Or maybe just someone to make you laugh and bring a smile/sense of structure to your day.


Whatever you'd like to do we will try our very best to find an individual(s) you will look forward to spending time with.


At all times our clients are in full control of the service provision and as part of the service our companions monitor and provide daily reports direct to the dedicated Client Support Officer.


Each month a client report is sent to the client or to their family or representative, detailing the positive actions met, and any areas of concern regarding health and welfare.


All our companions undergo a rigorous vetting procedure and have the relevant training and knowledge to assist you in a whole variety of ways, including Basic Life Support Level 2 plus all hold current Enhanced DBS Certificates (criminal record checks).


Some of our companions have previously been carers that have decided to provide a more intimate one to one service or are compassionate and caring by nature- and wish to support the community.


Our aim is to promote independence and to develop increased social interaction and expand local horizons.


Ask yourself these few questions:

• Would a companion make your life a little less lonely?
• Would a companion help to get you out and about?
• Would a companion make the difference to both you and your family?
• Would a companion increase your life choices and reduce isolation?
• What would a companion be able to do for me?


You may feel that you or someone else would benefit from our companionship/befriender services. If so, please do give us a call on 01722 441463 and ask to speak to one of our Companionship Client Support Officers and they will be happy to help you every step of the way.






Cross Keys House
3rd Floor 
22 Queen Street

Telephone: 01722 441463



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